At Accretive, we call the subject matter experts that come into a business to help “Resultants” instead of “Consultants.” Our resultants have a different attitude than your typical consultant. The Top Ten Things Resultants Don’t Say: “Adding value” – #1 most over-used consulting term—generally unproven. Any IT acronym – Used by IT folks to make the rest of us feel dumb. “Audit “ – Same as “we plan to torture you.” “Retainer” – Same as “you are lucky we accepted you as a client.” “Best Practices” – No such thing. “Better Practices” do exist however. “Scope of Work” – Expensive-sounding term for “to-do list”. “Hourly rates” – We are paid for OUTCOME not effort. “Solutions “ – This gives “Adding value” a run for its money for OVERUSE. “Deliverables” – We are not truck drivers. “Findings” – We are trying to help you save money—not investigate you.
